How to Create the Ultimate Golf Pro Shop Experience
Introduction to Pro Shops
In the world of golf, precision is everything. From the perfect swing to the ideal club, every detail matters.
For golf shop owners, creating an exceptional retail experience is key to attracting and retaining customers.
A well-designed fitting area not only enhances customer satisfaction but also builds trust and loyalty.
In this article, we’ll explore how to design the ultimate golf fitting experience, with tips on layout, technology, and fittings that will set your showroom apart.
The Importance of a Professional Fitting Area

A golf pro shop is more than just a store —it’s an experience. Golfers want to feel the prestige and exclusivity of their respective club when entering a pro shop and that extends to the fitting area.
Customers also rely on expert advice and precise measurements to find the perfect clubs for their game.
A dedicated fitting area signals professionalism and expertise, making customers feel confident in their purchase.
Designing The Perfect Pro Shop Layout
The layout of your fitting area plays a crucial role in creating a seamless experience. Here are some key considerations:
- Space: Ensure there’s enough room for golfers to swing comfortably without feeling cramped. The space should allow for a full range of motions and stances, allowing the customer to get the full experience before purchasing.
- Flow: Position the fitting area near the entrance or in a central location to draw customers in. The space should be readily accessible for customers upon entering the pro shop.
- Privacy: Use partitions or screens to create a semi-private space, allowing golfers to focus without distractions.
Incorporating Technology in Your Pro Shop

Modern golfers expect cutting-edge technology during their fittings. Consider integrating:
- Golf Swing Room: A swing room is a specialized, enclosed area within a golf pro shop, custom-fitted with technology to analyse a player’s swing.
- Launch Monitors: Devices like TrackMan or Foresight Sports provide real-time data on swing speed, ball flight, and more.
- 3D Body Scanning: Tools like Golftec’s Motion Study analyze a golfer’s posture and movement for a truly custom fit.
- Virtual Reality (VR): Allow customers to “test” clubs in a virtual environment before making a decision.
Choosing The Right Fittings
The fittings in your pro shop should be both functional and visually appealing.

Millerbrown offers a range of solutions, from sleek club displays to ergonomic fitting stations. Key features to look for include:
- Adjustable Height Stations: Accommodate golfers of all sizes.
- Durable Materials: Ensure fittings can withstand heavy use while maintaining their appearance.
- Custom Branding: Add your logo or colours to create a cohesive look.
Conclusion
Creating the ultimate golf fitting experience is about more than just selling clubs—it’s about building relationships and delivering value.
By focusing on layout, technology, and high-quality fittings, you can transform your showroom into a destination for golfers of all skill levels.
At Millerbrown, we specialize in designing and supplying showroom fittings that elevate the customer experience.
Ready to take your showroom to the next level? Contact us today to learn more about our products and services.
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Burhill Golf Club Transformation – Featured in the Golf Business Quarterly
Millerbrown is proud to announce its recent feature in the Golf Business Quarterly, showcasing the transformative redesign of the professional showroom at Burhill Golf Club. This recognition underscores the success of the £250,000 refurbishment project, which has delivered significant financial and operational benefits for the club.
A Partnership Driving Results
In March 2023, Millerbrown partnered with Burhill Golf Club, part of the Burhill Group Limited (BGL), to reimagine their retail space. The project included the creation of a state-of-the-art Trackman custom fit studio, a 33% expansion of the retail area, and a complete overhaul of the shop’s layout and visual merchandising. Despite a three-month closure for refurbishment, the club achieved an impressive 18% increase in revenue compared to 2022 figures, alongside a 9% rise in group retail trading figures—well above the industry average.

The redesign also allowed Burhill Golf Club to enhance its representation of club-crested apparel and hardware, creating a more immersive and premium shopping experience for members and visitors alike.
A Case Study in Strategic Investment
The success of the Burhill pro shop serves as a compelling case study for smart investments in golf retail.

Colin Mayes, CEO of BGL, commented:
“It’s very pleasing to see the Burhill professional shop investment proving to be such a success. The exceptional revenue figures have positioned Burhill as one of our best-performing retail venues. Our partnership with Millerbrown and the positive financial performance have given us the confidence to explore further investment opportunities across our portfolio.”
Expanding the Partnership
The Burhill Golf Club project is the latest in a series of successful collaborations between BGL and Millerbrown. The two have previously partnered on refurbishments at Birchwood Park Golf and Country Club, Thornbury Golf Centre, Ramsdale Park Golf Centre, and Wycombe Heights Golf Centre. Additionally, the installation of a Trackman custom fitting room at Burhill complements the existing Trackman studio at Hoebridge Golf Centre, further elevating the group’s retail offerings.
Colin Mayes added:
“Our partnership with Millerbrown has allowed us to take our pro shop retail spaces to the next level. The revenue growth at Burhill Golf Club is a testament to our shared commitment to high-quality products, exceptional service, and strategic design. We’re excited to continue developing our golf retail spaces across the group.”
A Blueprint for Success
The Burhill Golf Club project highlights the value of investing in premium retail experiences. By combining Millerbrown’s expertise in design and space planning with BGL’s commitment to excellence, the partnership has set a new standard for golf retail.
Check out the full portfolio for our Burhill transformation and Millerbrown’s full showroom expertise by looking at our previous designs.
To find out how to work with us get in touch for a free consultation.
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Golf Swing Rooms – The Ultimate Guide
For golfing showrooms, a swing room is an invaluable addition that enhances both the retail environment and the customer experience.
A well-designed swing room allows golfers to test equipment and improve their technique in a dedicated, high-tech space. Here’s a comprehensive guide on swing rooms, their benefits, and how they can elevate a golf showroom.
What is a Swing Room?
A swing room is a specialized, enclosed area within a golf showroom, custom-fitted with technology to analyse a player’s swing.

Swing rooms allow players to practice their swing and driving performance in a driving range while remaining in an enclosed space and reducing the need for a driving range and the many additions needed to maintain a driving range. Swing rooms make an ideal alternative when factors such as weather and availability render other practice options unusable.
Typically equipped with simulators, launch monitors, and sometimes even real or synthetic turf, these rooms recreate a driving range experience indoors. Swing rooms are essential for custom club fitting, swing analysis, and training, making them a focal point for any golfer-focused showroom.
Key Benefits of Swing Rooms for Showrooms

A swing room can offer a number of benefits to a golfing showroom by offering players the following positives:
- Enhanced Customer Experience: A swing room lets customers test clubs before purchasing, offering an experiential shopping journey that online stores can’t match.
- Precision and Customization: With advanced technology, swing rooms provide precise measurements of a customer’s swing, helping them choose clubs tailored to their unique style.
- Year-Round Usability: Indoor swing rooms allow customers to play and practice regardless of weather, making them highly practical, especially in regions with seasonal golf seasons.
- Space Efficiency: A swing room in a showroom setting optimizes available space and creates a professional, branded experience.
Essential Components of a Swing Room
When looking to install a swing room in your golfing showroom, the following are essential elements to include:
- Simulator and Launch Monitors: Accurate simulators, such as TrackMan or Foresight Sports, offer real-time swing data and immersive course experiences. These tools capture swing speed, launch angle, and spin rates for accurate feedback.
- Golf Mat and Netting: Quality mats and durable netting are essential for realistic practice and safe ball containment. Some setups include adjustable lie options to simulate different course conditions.
- High-Definition Projector or Screen: A large screen displays virtual course environments, offering a visually engaging experience that simulates playing on renowned courses worldwide.
- Lighting and Sound: Ambient lighting and sound systems enhance the realism and comfort of the swing room. Well-positioned lights ensure visibility without glare on screens, while audio elements can simulate real course sounds.
Why Swing Rooms Are Good for Golf Showrooms
By introducing a golfing showroom you can benefit from the following:
- Increased Sales: By offering a unique, hands-on experience, swing rooms can lead to higher equipment sales, as customers feel more confident in their purchases after testing in real conditions.
- Professional Ambiance: The swing room showcases the showroom’s commitment to quality and innovation, setting the brand apart from competitors.
- Customer Loyalty: Customers are likely to return to a showroom that offers added value through features like swing analysis and custom fitting.
- Engagement Opportunities: Showrooms with swing rooms can host events, such as demo days, tournaments, or training sessions, which build a community around the brand.

Applications Beyond Equipment Sales
Swing rooms are not just for testing new clubs; they can also serve as:
- Training Rooms: Local pros can provide lessons, and beginners can practice without the pressures of a traditional driving range.
- Club Fitting Centers: Using swing analysis, golf showrooms can offer custom fittings that increase customer satisfaction and brand loyalty.
- Entertainment Spaces: Beyond practice, swing rooms can be a social space where customers and friends enjoy simulated rounds on famous courses.
Conclusion
As highlighted above, integrating a swing room into a golf showroom can elevate the retail experience, fostering customer engagement, and providing a more premium service that appeals to golfers of all skill levels.
Utilising this new technology allows a showroom to offer their customers access to training and practice resources without the need for costly space and upkeep costs that may come with a driving range or practice space.
As one of the leading, bespoke golf showroom fittings companies in the UK, Millerbrown, design top-quality swing rooms that not only enhance the store environment but also strengthen the brand’s position as a premium service provider.
Learn more about our service by booking a free consultation with our team today.
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